Refund policy

We offer exchanges or returns for store credit only. Plz send us or bring in your item you want to exchange and will send you a shipping label that you will need to pay for via venmo. 

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at sparkliebunnyy@gmail.com. Please note that returns will need to be sent to the following address: 1385 S. Wells Ave, Reno NV 89502

You can always contact us for any exchange question at sparkliebunnyy@gmail.com

Damages and issues
Please inspect your order upon reception and contact sparklie bunny immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be exchanged, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). 

Unfortunately, we cannot accept exchanges on sale items.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we will send you a mobile giftcard.